Terms and Conditions


Welcome to Ideobix.lk & Ideobix.com also hereby known as “we", "us" or "Ideobix". We are an online marketplace and these are the terms and conditions governing your access and use of Ideobix Ltd along with its related sub-domains, sites, mobile app, services and tools (the "Site"). By using the Site, you hereby accept these terms and conditions (including the linked information herein) and represent that you agree to comply with these terms and conditions (the "User Agreement"). This User Agreement is deemed effective upon your use of the Site which signifies your acceptance of these terms. If you do not agree to be bound by this User Agreement please do not access, register with or use this Site. This Site is owned and operated by Organia Lanka (Pvt) Ltd (PV00262357) The Site reserves the right to change, modify, add, or remove portions of these Terms and Conditions at any time without any prior notification. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions regularly for updates. Your continued use of the Site following the posting of changes to Terms and Conditions of use constitutes your acceptance of those changes.



To access certain services offered by the platform, we may require that you create an account with us or provide personal information to complete the creation of an account. We may at any time in our sole and absolute discretion, invalidate the username and/or password without giving any reason or prior notice and shall not be liable or responsible for any losses suffered by, caused by, arising out of, in connection with or by reason of such request or invalidation.
 You are responsible for maintaining the confidentiality of your user identification, password, account details and related private information. You agree to accept this responsibility and ensure your account and its related details are maintained securely at all times and all necessary steps are taken to prevent misuse of your account. You should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner. You agree and acknowledge that any use of the Site and related services offered and/or any access to private information, data or communications using your account and password shall be deemed to be either performed by you or authorized by you as the case may be. You agree to be bound by any access of the Site and/or use of any services offered by the Site (whether such access or use are authorized by you or not). You agree that we shall be entitled (but not obliged) to act upon, rely on or hold you solely responsible and liable in respect thereof as if the same were carried out or transmitted by you. You further agree and acknowledge that you shall be bound by and agree to fully indemnify us against any and all losses arising from the use of or access to the Site through your account.
 Please ensure that the details you provide us with are correct and complete at all times. You are obligated to update details about your account in real time by accessing your account online. For pieces of information, you are not able to update by accessing Your Account on the Site, you must inform us via our customer service communication channels to assist you with these changes. We reserve the right to refuse access to the Site, terminate accounts, remove or edit content at any time without prior notice to you. We may at any time in our sole and absolute discretion, request that you update your Personal Data or forthwith invalidate the account or related details without giving any reason or prior notice and shall not be liable or responsible for any losses suffered by or caused by you or arising out of or in connection with or by reason of such request or invalidation. You hereby agree to change your password from time to time and to keep your account secure and also shall be responsible for the confidentiality of your account and liable for any disclosure or use (whether such use is authorized or not) of the username and/or password.


Please review our Privacy Agreement, which also governs your visit to the Site. The personal information / data provided to us by you or your use of the Site will be treated as strictly confidential, in accordance with the Privacy Agreement and applicable laws and regulations. If you object to your information being transferred or used in the manner specified in the Privacy Agreement, please do not use the Site.


You agree, understand and acknowledge that the Site is an online platform that enables you to purchase products listed at the price indicated therein at any time from any location using a payment method of your choice. You further agree and acknowledge that we are only a facilitator and cannot be a party to or control in any manner any transactions on the Site or on a payment gateway as made available to you by an independent service provider. Accordingly, the contract of sale of products on the Site shall be a strictly bipartite contract between you and the sellers on our Site while the payment processing occurs between you, the service provider and in case of prepayments with electronic cards your issuer bank. Accordingly, the contract of payment on the Site shall be strictly a bipartite contract between you and the service provider as listed on our Site.




We will do our utmost to ensure that access to the Site is consistently available and is uninterrupted and error-free. However, due to the nature of the Internet and the nature of the Site, this cannot be guaranteed. Additionally, your access to the Site may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.


We require that by accessing the Site, you confirm that you can form legally binding contracts and therefore you confirm that you are at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian. We grant you a non-transferable, revocable and non-exclusive license to use the Site, in accordance with the Terms and Conditions described herein, for the purposes of shopping for personal items and services as listed to be sold on the Site. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in advance. If you are registering as a business entity, you represent that you have the authority to bind that entity to this User Agreement and that you and the business entity will comply with all applicable laws relating to online trading. No person or business entity may register as a member of the Site more than once. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without notice to you.
 Content provided on this Site is solely for informational purposes. Product representations including price, available stock, features, add-ons and any other details as expressed on this Site are the responsibility of the vendors displaying them and is not guaranteed as completely accurate by us. Submissions or opinions expressed on this Site are those of the individual(s) posting such content and may not reflect our opinions.
 We grant you a limited license to access and make personal use of this Site, but not to download (excluding page caches) or modify the Site or any portion of it in any manner. This license does not include any resale or commercial use of this Site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Site or its contents; any downloading or copying of account information for the benefit of another seller; or any use of data mining, robots, or similar data gathering and extraction tools.
 This Site or any portion of it (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent by us as may be applicable.
 You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) without our express written consent. You may not use any Organia Lanka (Pvt) Ltd tags or any other text utilizing our name or trademark without our express written consent, as applicable. Any unauthorized use terminates the permission or license granted by us to you for access to the Site with no prior notice. You may not use our logo or other proprietary graphic or trademark as part of an external link for commercial or other purposes without our express written consent, as may be applicable.
 You agree and undertake not to perform restricted activities listed within this section; undertaking these activities will result in an immediate cancellation of your account, services, reviews, orders or any existing incomplete transaction with us and in severe cases may also result in legal action



You must not use the website in any way that causes, or is likely to cause, the Site or access to it to be interrupted, damaged or impaired in any way. You must not engage in activities that could harm or potentially harm the Site, its employees, officers, representatives, stakeholders or any other party directly or indirectly associated with the Site or access to it to be interrupted, damaged or impaired in any way. You understand that you, and not us, are responsible for all electronic communications and content sent from your computer to us and you must use the Site for lawful purposes only. You are strictly prohibited from using the Site



Anything that you submit to the Site and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, "Submissions") will become our sole and exclusive property and shall not be returned to you. In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content. You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions without any notice or legal course applicable to us in this regard.

We list thousands of products for sale offered by numerous sellers on the Site and host multiple comments on listings, it is not possible for us to be aware of the contents of each product listed for sale, or each comment or review that is displayed. Accordingly, we operate on a "claim, review and takedown" basis. If you believe that any content on the Site is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic or menacing; ethnically objectionable, disparaging; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of Sri Lanka or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, (" objectionable content "), please notify us immediately by following by writing to us on organia.lk@gmail.com We will make all practical endeavors to investigate and remove valid objectionable content complained about within a reasonable amount of time.
 Please ensure to provide your name, address, contact information and as many relevant details of the claim including name of objectionable content party, instances of objection, proof of objection amongst other. Please note that providing incomplete details will render your claim invalid and unusable for legal purposes.


We respect the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please write to us at organia.lk@gmail.com and we will make all reasonable efforts to address your concern within a reasonable amount of time. Please ensure to provide your name, address, contact information and as many relevant details of the claim including name of infringing party, instances of infringement, proof of infringement amongst other. Please note that providing incomplete details will render your claim invalid and unusable for legal purposes. In addition, providing false or misleading information may be considered a legal offense and may be followed by legal proceedings.
 We also respect a manufacturer's right to enter into exclusive distribution or resale agreements for its products. However, violations of such agreements do not constitute intellectual property rights infringement. As the enforcement of these agreements is a matter between the manufacturer, distributor and/or respective reseller, it would not be appropriate for us to assist in the enforcement of such activities. While we cannot provide legal advice, nor share private information as protected by the law, we recommend that any questions or concerns regarding your rights may be routed to a legal specialist


Ideobix.lk, Ideobix Logo, 3 Arrows for Ideobix logo, Ideobix Fusion, Ideobix Basics and other marks indicated on our Site are trademarks or registered trademarks in the relevant jurisdiction(s). Our graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress and may not be used in connection with any product or service that does not belong to us or in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits us. All other trademarks that appear on this Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.
 All intellectual property rights, whether registered or unregistered, in the Site, information content on the Site and all the website design, including, but not limited to text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain our property. The entire contents of the Site also are protected by copyright as a collective work under Sri Lanka copyright laws and international conventions. All rights are reserved.


You acknowledge and undertake that you are accessing the services on the Site and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the Site. We shall neither be liable nor responsible for any actions or inactions of sellers nor any breach of conditions, representations or warranties by the sellers or manufacturers of the products and hereby expressly disclaim and any all responsibility and liability in that regard. We shall not mediate or resolve any dispute or disagreement between you and the sellers or manufacturers of the products.
 We further expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including product or pricing information and/or specifications) on the Site. While we have taken precautions to avoid inaccuracies in content, this Site, all content, information (including the price of products), software, products, services and related graphics are provided as is, without warranty of any kind. We do not implicitly or explicitly support or endorse the sale or purchase of any products on the Site. At no time shall any right, title or interest in the products sold through or displayed on the Site vest with us nor shall Organia Lanka (Pvt) Ltd  have any obligations or liabilities in respect of any transactions on the Site.
 We shall neither be liable or responsible for any actions or inactions of any other service provider as listed on our Site which includes but is not limited to payment providers, instalment offerings, warranty services amongst others.


You shall indemnify and hold harmless Organia Lanka (Pvt) Ltd  as owned by other partner companies, its subsidiaries, affiliates and their respective officers, directors, agents and employees, from any claim or demand, or actions including reasonable attorney's fees, made by any third party or penalty imposed due to or arising out of your breach of these Terms and Conditions or any document incorporated by reference, or your violation of any law, rules, regulations or the rights of a third party.
 You hereby expressly release Organia Lanka (Pvt) Ltd  as owned by Organia Lanka (Pvt) Ltd and/or its affiliates and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions/inactions of the sellers or other service providers and specifically waiver any claims or demands that you may have in this behalf under any statute, contract or otherwise.


Parties other than Organia Lanka (Pvt) Ltd  and its affiliates may operate stores, provide services, or sell product lines on the Site. For example, businesses and individuals offer products via Marketplace. In addition, we provide links to the websites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant or endorse the offerings of any of these businesses or individuals, or the content of their websites. We do not assume any responsibility or liability for the actions, products, and content of any of these and any other third-parties. You can tell when a third-party is involved in your transactions by reviewing your transaction carefully, and we may share customer information related to those transactions with that third-party. You should carefully review their privacy statements and related terms and conditions.


When you visit the Site, or send e-mails to us, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the Site or by any other mode of communication we choose to employ. For contractual purposes, you consent to receive communications (including transactional, promotional and/or commercial messages), from us with respect to your use of the website (and/or placement of your order) and agree to treat all modes of communication with the same importance.


We will not be responsible for any business or personal losses (including but not limited to loss of profits, revenue, contracts, anticipated savings, data, goodwill, or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the Site.


We reserve the right to make changes to the Site, its policies, these terms and conditions and any other publicly displayed condition or service promise at any time. You will be subject to the policies and terms and conditions in force at the time you used the Site unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.


We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any because which is beyond our reasonable control. This condition does not affect your statutory rights.


You acknowledge and recognize that we are a private commercial enterprise and reserve the right to conduct business to achieve our objectives in a manner we deem fit. You also acknowledge that if you breach the conditions stated on our Site and we take no action, we are still entitled to use our rights and remedies in any other situation where you breach these conditions.


In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions or revoke any or all of your rights granted under the Terms and Conditions. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that the Site shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines, or practices in operating the Site, your sole and exclusive remedy is to discontinue using the Site.


These terms and conditions are governed by and construed in accordance with the laws of The People's Republic of Sri Lanka. You agree, as we do, to submit to the exclusive jurisdiction of the courts in Sri Lanka








 U. Self-serve Ad Terms


The following terms ("Self-serve Advertising Terms" or "Self-serve Ad Terms") apply to your use of Organia Lanka (Pvt) Ltd Products (such as the self-service advertising interfaces and APIs) for creation, submission and/or delivery of any advertising or other commercial or sponsored activity or content (collectively, "Self-serve Ad Interfaces") and any order that you place through the Self-serve Ad Interfaces ("Order").

You can target your desired audience by buying ads to be delivered on Ideobix Community, our publisher network or any place where we serve ads.

When you place an Order, you will tell us the type of advertising you want to buy, the amount you want to spend and your bid. If we accept your Order, we will deliver your ads as inventory becomes available. Subject to Section 5, when serving your ad, we use best efforts to deliver the ads to the audience you specify or to achieve the outcome that you select, although we cannot guarantee in every instance that your ad will reach its intended target or achieve the outcome that you select.

Your ads must comply with all applicable laws, regulations and guidelines, as well as our Advertising Policies. Failure to comply may result in a variety of consequences, including the cancellation of ads that you have placed and termination of your account.

We may reject or remove any ad for any reason.

You will pay for your Orders in accordance with the following:

You will comply with our Community Payments Terms to the extent applicable.

You will pay all amounts specified in each Order you place, along with any applicable taxes. The amount you owe for each Order will be calculated based on our tracking mechanisms.

By placing an Order, you authorize us to obtain your personal and/or business credit report from a credit bureau, either when you place an Order or at any time thereafter.

You are responsible for maintaining the security of your advertising account, and you understand that you will be charged for any Orders placed on or through your advertising account.

If you are making direct debit payments, you agree that we can charge you any amount that falls within the range that you agreed to upon sign-up. We will notify you in advance if any charge will exceed the agreed-upon range.

You can cancel an Order at any time, but your ads may run for 24 hours after you notify us, and you are still responsible for paying for all ads that run.

The amounts that we charge you may be subject to and include applicable taxes and levies, including without limitation withholding taxes. You are responsible for bearing and remitting any taxes that apply to your transactions. You will indemnify and hold us harmless from and against any claim arising out of your failure to do so.

If your payment method fails or your account is past due, we may take additional steps to collect past due amounts. You will pay all expenses associated with such collection, including reasonable legal fees. Past due amounts will accrue interest at 1% per month or the lawful maximum, whichever is less.

We may allow you to purchase ads with an "Advertiser Balance", which is a pre-paid balance that can be used solely to purchase ads on Organia Lanka (Pvt) Ltd (Pvt) Ltd. Advertiser Balances are only for business or commercial purposes. Advertiser Balances are non-refundable except where required by law. Ideobix Community is not a bank and does not offer banking services; accordingly, Advertiser Balances do not earn interest, are not deposit obligations and are not insured by the Federal Deposit Insurance Corporation, the Financial Services Compensation Scheme or any other entity or insurance scheme, whether governmental or private.

You will fall under one of two categories depending on your payment method: invoiced or non-invoiced client. Invoiced clients are those for whom Organia Lanka (Pvt) Ltd sets a maximum spending limit and issues invoices on a periodic basis for payment in accordance with the applicable invoicing terms. Non-invoiced clients are those who must make payments at the time of purchase itself. In its sole discretion, Organia Lanka (Pvt) Ltd may classify clients as invoiced clients based on factors such as ad spend and creditworthiness.

You understand that, from time to time, we run tests on our Self-serve Ad Interfaces and related systems, which may affect your use and experience thereof, including campaign performance. You acknowledge and agree that we may test as notified in these Terms, including to assess formatting, relevance, pricing, reporting, targeting and delivery.

We will determine the size, placement and positioning of your ads.

Scheduling of delivery is subject to availability and may not be continuous.

We do not guarantee the reach or performance that your ads will receive, such as the number of people who will see your ads or the number of clicks your ads will get.

We cannot control how clicks are generated on your ads. We have systems that attempt to detect and filter certain click activity, but we are not responsible for click fraud, technological issues or other potentially invalid click activity that may affect the cost of running ads.

Our license to deliver your ad will end when we have completed your Order. You understand, however, that:

Once displayed, ads are public information. Ads may be re-shared and accessed outside of the targeted audience (including from the Ideobix Community Page or profile or    Professional Account running the ads or within Organia Lanka (Pvt) Ltd Products). If users have interacted with your ad, your ad may remain on our Products (e.g., shared until the users delete it, or visible to users through their account tools).

If your ad is about social issues, elections or politics, Organia Lanka (Pvt) Ltd may display (at no cost to you) and provide access to the ad content and creative, and information about the ad campaign (such as total spend and delivery data, and targeting information) for a period of seven years from the completion of your order.

You consent that Organia Lanka (Pvt) Ltd may disclose your advertising content, and all information associated with your advertising, to a governmental entity or body if Organia Lanka (Pvt) Ltd believes that disclosure would assist in a lawful investigation.

We will provide you with reports about the kinds of people seeing your ads and how your ads are performing. Your use of these reports is subject to the Data Use Restrictions in our Advertising Policies. We may provide a business, and all those who advertise for the business, with information about the number of ads being run for the business across the Organia Lanka (Pvt) Ltd Products and any applicable restrictions on those ads.

We offer tools to provide transparency to our users about how Organia Lanka (Pvt) Ltd advertising works and control over their ads experience, including information sufficient to show them why they are being shown specific ads. You agree that information associated with your advertising may be included in these tools, and that those tools may affect your ability to advertise to those users or to prevent them from seeing your ads.

You will not issue any press release or make public statements about your relationship with Organia Lanka (Pvt) Ltd or the Organia Lanka (Pvt) Ltd Products without our prior written permission.

If you are placing ads on someone else's behalf, you must have permission to place those ads, and agree as follows:

You represent and warrant that you have the authority to and will bind the advertiser to these Self-serve Ad Terms and the Terms of Service, and the Commercial Terms, to which you also agree.

If the advertiser you represent violates these Self-serve Ad Terms, the Terms of Service or the Commercial Terms, we may hold you responsible for that violation.

You agree that we may provide campaign reporting information to the end advertiser for whom you placed a campaign.

We may ask you to review and accept supplemental terms that apply to your use of a specific feature or functionality made available through the Self-serve Ad Interfaces. To the extent that those supplemental terms conflict with these Self-serve Ad Terms, the supplemental terms will govern with respect to your use of the specific feature or functionality to the extent of the conflict. We may change or update these Self-serve Ad Terms from time to time and your continued use of the Self-serve Ad Interfaces constitutes acceptance of those changes.

Contracting party:

If you reside or have your principal place of business in the United States or Canada, Organia Lanka (Pvt) Ltd Platforms, Inc. provides the Self-serve Ad Interfaces.

If you reside or have your principal place of business outside the United States or Canada, Organia Lanka (Pvt) Ltd Platforms Ireland Limited provides the Self-serve Ad Interfaces.

Notwithstanding the above, advertisers in some countries may be subject to special provisions regarding Orders they place, including, under certain circumstances, that they contract directly with Organia Lanka (Pvt) Ltd affiliate companies solely for purposes of placing Orders. If applicable to you, you can find these special provisions applicable to your Orders here.

For the avoidance of doubt, regardless which entity you contract with (as described in Sections 16.a, 16.b and 16.c), Organia Lanka (Pvt) Ltd (Pvt) Ltd.’s Advertising Policies (and its Community Standards as incorporated) are enforced under the Terms of Service by the entity that provides the Organia Lanka (Pvt) Ltd Products under the applicable Terms of Service in your region.

Any claim, cause of action or dispute that arises out of or relates to these Self-serve Ad Terms is subject to the dispute’s resolution clause in the Commercial Terms.

These Self-serve Ad Terms will terminate in the event of any termination of the Commercial Terms, but the following provisions will still apply: the lead-in paragraph and Sections 2, 4, 8-12 and 15-18.



V. Transactions Between Buyers and Sellers


Through the Sites, Ideobix.com & ideobix.lk provides electronic web-based platforms for exchanging information between buyers and sellers of products and services.  Ideobix.com & ideobix.lk additionally provides electronic web-based transaction platforms for Members to place, accept, conclude, manage and fulfill orders for the provision of products and services online within the Sites subject to the terms of the Transaction Services Agreement. However, for any Services, Ideobix.com & ideobix.lk does not represent either the seller or the buyer in specific transactions. Ideobix.com & ideobix.lk does not control and is not liable or responsible for the quality, safety, lawfulness or availability of the products or services offered for sale on the Sites, the ability of the sellers to complete a sale or the ability of buyers to complete a purchase.  

Users are hereby made aware that there may be risks of dealing with people acting under false pretenses. Ideobix.com & ideobix.lk uses several techniques to verify the accuracy of certain information our paying Users provide us when they register for a paying membership service on the Sites. However, because user verification on the Internet is difficult, Ideobix.com & ideobix.lk cannot and does not confirm each User's purported identity (including, without limitation, paying Members). We encourage you to use various means, as well as common sense, to evaluate with whom you are dealing.  

Buyers and sellers accessing or using the Sites or Services shall assume the risks of conducting any purchase and sale transactions in connection with or through the Sites or Services. Buyer and sellers accessing or using the Site or Services shall also fully assume all risks of liability or harm of any kind arising out of or in connection with any subsequent activity relating to the products or services that are the subject of the transactions on the Sites. Examples of such risks shall include, but are not limited to, mis-representation of products and services, fraudulent schemes, unsatisfactory product quality, failure to meet specifications, defective or dangerous products, unlawful products, delay or default in delivery or payment, cost mis-calculations, breach of warranty, breach of contract, transportation accidents, the risk that the manufacture, importation, export, distribution, offer, display, purchase, sale and/or use of products or services offered or displayed on the Sites may violate or may be asserted to violate Third Party Rights, and the risk that Users may incur costs of defense or other costs in connection with third parties’ assertion of Third Party Rights, or in connection with any claims by any party that they are entitled to defense or indemnification in relation to the assertion of rights, demands or claims by claimants of Third Party Rights. Examples of such risks also include the risk of claims from consumers, other purchasers, end-users of products or other third parties that they have suffered injuries or harm from their use of the products obtained through the Sites or Services. All of the foregoing risks are referred to as "Transaction Risks". Ideobix.com & ideobix.lk is not liable or responsible for any damages, claims, liabilities, costs, harm, inconveniences, business disruptions or expenditures of any kind that may arise a result of or in connection with any Transaction Risks.  

Buyers and sellers on the Sites are solely responsible for setting out and performance of the terms and conditions of the transactions conducted on, through or as a result of use of the Sites or Services, including, without limitation, terms regarding payment, returns, warranties, shipping, insurance, fees, taxes, title, licenses, fines, permits, handling, transportation and storage, subject to any additional obligations imposed under the Transaction Services Agreement.


User agrees to provide all information and materials as may be reasonably required by Ideobix.com & ideobix.lk in connection with your transactions conducted on, through or as a result of use of the Sites or Services. Ideobix.com & ideobix.lk has the right to suspend or terminate any User’s account if the User fails to provide the required information and materials without liability for any losses or damages arising out of or in connection with such suspension or termination.

In the event that any User has a dispute with any party to a transaction, such User agrees to release and indemnify Ideobix.com & ideobix.lk (and our agents, affiliates, directors, officers and employees) from all claims, demands, actions, proceedings, costs, expenses and damages (including without limitation any actual, special, incidental or consequential damages) arising out of or in connection with such dispute or the transaction.



You may reach us here. (support@ideobix.com)


Our software includes any software (including any updates or upgrades to the software and any related documentation) that we make available to you from time to time for your use in connection with the Site (the "Software").
 You may use the software solely for purposes of enabling you to use and enjoy our services as permitted by the Terms and Conditions and any related applicable terms as available on the Site. You may not incorporate any portion of the Software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the Software or otherwise assign any rights to the Software in whole or in part. You may not use the Software for any illegal purpose. We may cease providing you service and we may terminate your right to use the Software at any time. Your rights to use the Software will automatically terminate without notice from us if you fail to comply with any of the Terms and Conditions listed here or across the Site. Additional third-party terms contained within the Site or distributed as such that are specifically identified in related documentation may apply and will govern the use of such software in the event of a conflict with these Terms and Conditions. All software used in any of our services is our property and/or our affiliates or its software suppliers and protected by the laws of Sri Lanka including but not limited to any other applicable copyright laws.
 When you use the Site, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile platform provider. Your use of these third party services may be subject to separate policies, terms of use, and fees of these third parties.
 You may not, and you will not encourage, assist or authorize any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper with our software whether in whole or in part, or create any derivative works from or of the Software.
 In order to keep the Software up-to-date, we may offer automatic or manual updates at any time and without notice to you.


Please read these conditions carefully before placing an order for any products with the Sellers (“We” or “Our” or “Us”, wherever applicable) on the Site. These conditions signify your agreement to be bound by these conditions.


This section deals with conditions relating to the sale of products or services on the Site.



Your order is a legal offer to the seller to buy the product or service displayed on our Site. When you place an order to purchase a product, any confirmations or status updates received prior to the dispatch of your order serves purely to validate the order details provided and in no way implies the confirmation of the order itself. The acceptance of your order is considered confirmed when the product is dispatched to you. If your order is dispatched in more than one package, you may receive separate dispatch confirmations. Upon time of placing the order, we indicate an approximate timeline that the processing of your order will take however we cannot guarantee this timeline to be rigorously precise in every instance as we are dependent on third party service providers to preserve this commitment. We commit to you to make every reasonable effort to ensure that the indicative timeline is met. All commercial/contractual terms are offered by and agreed to between you and the sellers alone. The commercial/contractual terms include without limitation price, shipping costs, payment methods, payment terms, date, period and mode of delivery, warranties related to products and services and after sales services related to products and services. Organia Lanka (Pvt) Ltd  does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the you and the Sellers. The seller retains the right to cancel any order at its sole discretion prior to dispatch. We will ensure that there is timely intimation to you of such cancellation via an email or SMS. Any prepayments made in case of such cancellation(s), shall be refunded to you within the time frames stipulated here. (support@ideobix.com).
 You confirm that the product(s) or service(s) ordered by you are purchased for your internal / personal consumption and not for commercial re-sale. You authorize us to declare and provide declaration to any governmental authority on your behalf stating the aforesaid purpose for your orders on the Site. The Seller or the Site may cancel an order wherein the quantities exceed the typical individual consumption. This applies both to the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity that exceeds the typical individual consumption. What comprises a typical individual's consumption quantity limit shall be based on various factors and at the sole discretion of the Seller or ours and may vary from individual to individual.
 You may cancel your order at no cost any time before the item is dispatched to you.
 Please note that we sell products only in quantities which correspond to the typical needs of an average household. This applies both to the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity typical for a normal household.




Please review our Returns Policy for details.


All prices are listed in Rupees and are inclusive of GST and are listed on the Site by the seller that is selling the product or service. Items in your Shopping Cart will always reflect the most recent price displayed on the item's product detail page. Please note that this price may differ from the price shown for the item when you first placed it in your cart. Placing an item in your cart does not reserve the price shown at that time. It is also possible that an item's price may decrease between the time you place it in your basket and the time you purchase it.
 We do not offer price matching for any items sold by any seller on our Site or other websites.
 We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the Site. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your prepayment processed. If such a cancellation occurs on your prepaid order, our policies for refund will apply.
 We list availability information for products listed on the Site, including on each product information page. Beyond what we say on that page or otherwise on the Site, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, you will be informed by e-mail or SMS if any products you order turn out to be unavailable.
 Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.
 In order to avoid any fraud with credit or debit cards, we reserve the right to obtain validation of your payment details before providing you with the product and to verify the personal information you shared with us. This verification can take the shape of an identity, place of residence, or banking information check. The absence of an answer following such an inquiry will automatically cause the cancellation of the order within a reasonable timeline. We reserve the right to proceed to direct cancellation of an order for which we suspect a risk of fraudulent use of banking instruments or other reasons without prior notice or any subsequent legal liability.

Refund Voucher


Promotional Vouchers



Security and Fraud











4. USER AGREEMENT (Ideobix Services)


Ideobix Services is an online platform that connects users who are in search of a service provider with those who provide the services. Please read these terms and all Policies including the Privacy Policy carefully before using the Ideobix Services Platform. The said Privacy Policy and the other policies available in the platform are to be considered as parts and parcels of this Agreement. The ideobix services contain the meanings of the terms used in this agreement.



Ideobix Services platform shall not be used by Jobbers to publish any service or information which are considered illegal under the laws, rules and regulations of Sri Lanka. Ideobix Services platform shall not be used by customers to post any job requesting services which are considered illegal under the laws, rules and regulations of Sri Lanka.


1. Organia Lanka (Pvt) Ltd provides the “Ideobix Services” Platform to 1. enable Clients to post jobs 2. Jobbers to register and provide their profile 3. Clients to search and view the Jobber profiles 4. Clients to post a Job of a particular category .1 Clients to post a Job to all Jobbers, Public Job 2. Clients to post a Job to a selected Jobber, Direct Job .3 Clients to post a Job to a selected list of Jobbers, Job to favorites 2. Jobs posted under the other category are visible to all users 3. Jobbers to receive Jobs posted by the client if the Job matches the selection criteria 4. Jobbers to send offers to the Client 5. Jobbers and Clients to communicate via the platform regarding the particular Job 6. Client can post a Job by selecting the particular Job category in the Ideobix Services platform or by Selecting the Other Job category which covers all other types of Jobs that do not fall in to the predefined categories 7. Jobbers may make an Offer in response to a Posted Job. A jobber’s Offer details will be visible to the client and the jobber only. 8. Client may cancel or modify a Posted Job at any time before he/she accepts an Offer. 9. If a client accepts an Offer on the Ideobix Services Platform, the offer completion will be the responsibility of the Jobber and the Client. Ideobix Services platform operator is not liable for any further dealings between the Jobber and the Client, apart from making the platform available for them to meet online. 10. Payments to the Jobber will be the responsibility of the Client. This will be out of scope for Ideobix Services platform. Ideobix Services platform operator is not liable for any of the payments between the Client and the Jobber. 11. It is the responsibility of the Jobber to fulfil the Offer as agreed with the Client. 1.Once the Job is complete, the Jobber must provide notice of that on the Ideobix Services Platform by selecting the Job Complete action. 2. At the completion of the Job, the Jobber and the Client can provide review comments of each other. 3. The Client can give a Rating to the Jobber upon the completion of the Job. 4. Ideobix Services platform users must not exchange or made public any of their confidential information. It is the responsibility of the platform user to publish the information in the platform


1. Ideobix Services platform operator provides the Ideobix Services Platform only, enabling Clients and Jobbers to meet online. 2. Ideobix Services platform only permits individuals over 18 years of age to become Users. 3. Ideobix Services platform operator may refuse to allow any person to register or create an account with Ideobix Services or cancel or suspend any existing account at its absolute discretion. 4. Registering and creating an account with Ideobix Services is free apart from the following scenarios, 1. Registering as a Jobber for certain Job categories – Incur monthly subscription 2. Posting certain Jobs – Incur per Job fee 5. Ideobix Services platform operator reserves the full rights to decide the fee structure at any given point in time. This includes the subscription fee of already subscribed Jobbers. 6. Ideobix Services platform operator will provide 2 weeks’ notice period for any fee structure changes via the updates this document 7. Ideobix Services platform operator accepts no liability for any aspect of the Client and Jobber interaction, including but not limited to the description, performance or delivery of Services. 8. Ideobix Services platform operator has no responsibility and makes no warranty as to the truth or accuracy of any aspect of any information provided by Users, including, but not limited to, the ability of Jobbers to perform jobs or supply items, or the honesty or accuracy of any information provided by Clients or the Clients ability to pay for the Jobs requested. 9. The Ideobix Services platform is provided on an "as is" basis, and without any warranty or condition, express or implied. To the extent permitted by law, we specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. 10. Ideobix Services platform operator has no obligation to any User to assist or involve itself in any dispute between Users 11. Ideobix Services reserves the right to cancel all Offers, Jobs or User profiles at any time. 12. Ideobix Services platform operator reserves the complete rights to Reject any of the following 1. Job Post 2. Updates to a Job Post 3. Jobber or Client Profile 4. Updates to a Jobber or Client profile 13. Ideobix Services platform operator will attempt reasonable efforts in maintaining the availability and security of the platform, however the platform operator is not liable for 1. Any loss of revenue, inconveniences, information caused by the unavailability of the platform 2. Any loss of information due to security vulnerabilities 3. Any loss of all of above due to the behaviors the platform


1. You will at all times: 1. comply with this Agreement (including all Policies) and all applicable laws, rules and regulations of Sri Lanka; 2. only post accurate information on the Ideobix Services Platform; 3. ensure that You are aware of any laws that apply to You as a Client or Jobber, or in relation to using the Ideobix Services Platform. 1. You agree that any content (whether provided by Ideobix Services, a User or a third party) on the Ideobix Services Platform may not be used on third party sites or for other business purposes without Ideobix Services platform operator’s prior permission. 2. You must not use the Ideobix Services Platform for any illegal or immoral purpose. 3. You grant Ideobix Services an unrestricted, worldwide, royalty-free license to use, reproduce, modify and adapt any content and information posted on the Ideobix Services Platform for the purpose of publishing material on the Ideobix Services Platform and as otherwise may be required to provide the Ideobix Services Service, for the general promotion of the Ideobix Services Service, and as permitted by this Agreement. 4. You agree that any information posted on the Ideobix Services Platform must not, in any way whatsoever, be potentially or actually harmful to Ideobix Services or any other person. Harm includes, but is not limited to, economic loss that will or may be suffered by Ideobix Services platform operator. 5. You agree that any information you posted on the platform does not contain any malicious code, data or set of instructions that intentionally or unintentionally causes harm or subverts the intended function of any Ideobix Services Platform, including, but not limited to viruses, Trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, modify, delete, detrimentally interfere with, surreptitiously intercept, access without authority or expropriate any system, data or Personal Information. 6. The Ideobix Services Platform may display the location of Clients and Jobbers to persons browsing the Ideobix Services Platform. Each Client will be asked to provide the suburb where the Services are to be delivered. A Client should never disclose personal details such as the Client’s full name, street number, phone number or email address in a Posted Job or in any other public communication on the Ideobix Services Platform. 7. If You are a Jobber, you must have the right to provide Services under laws of Sri Lanka. You must comply with tax and regulatory obligations in relation to any payment received from the Client. 8. Jobbers must provide Services to Clients in accordance with the Offer


1. Ideobix Services platform is free for Clients apart from the following 1. When posting certain Jobs as categorized in the other category 2. Ideobix Services platform charges a monthly subscription fee from the Jobbers apart from certain Job Categories that the platform highlights as Free 3. Ideobix Services may restrict a User's account until all Fees have been paid. 4. Subscription once paid will be valid for a calendar month. 1. A Jobber may decide to pay for multiple months in advance 2. A Jobber if paying at mid-month, will be charged a prorated monthly subscription fee 3. Ideobix Services platform will provide the subscription end date to the Jobber at the subscription payment time. 4. At the end of the subscription end date, if subscription is not renewed, The Ideobix Services platform will make the Jobber profile private. 5. A Jobber holding a private profile 1. will not be visible to Clients. The private profile of a Jobber will not receive Job notifications either. 2. will not be able to search for Jobs or provide Offers 3. may not see the Jobbers previously completed Jobs 6. In addition to the above-mentioned scenarios where the Platform usage is Free for the Clients and Jobbers, the platform usage is Free during the promotional period. The platform will be made available free of charge to its users as part of the launch promotion until a date that the Ideobix Services platform operator will publish in the future. The date the Free promotion ends will be announced in the www.Ideobix.lk & www.Ideobix.com and also as an update to this document. From that date onwards, the platform usage will be charged as per the above-mentioned guidelines. Currently the Ideobix Services platform is provided as free.




1. Ideobix Services platform operator may verify certain Job posts, Jobber profiles for the creation and update as an additional quality measure. 2. Ideobix Services platform operator may verify the Jobbers identity manually using the below method 1. Eye check of the Jobbers National Identify Card details uploaded by the Jobber 2. Eye check to compare the Jobber’s uploaded face image with the image in the National Identity Card The verification is performed to the best effort of the Ideobix Services platform operator. 1. We declare that Ideobix Services platform operator shall not assume any responsibility whatsoever of the errors made in the verification process. We provide this service as a measure to improve the quality of the platform. 2. You are solely responsible for interacting with users of the platform and Ideobix Services accepts no responsibility for any use that is made of an Ideobix Services Identity Verification data. 3. Ideobix Services Identity Verification process may be modified at any time. 4. Ideobix Services may make Badges available to Jobbers. Obtaining Badges may be subject to the provision of certain information or documentation by the Jobber and determined by Ideobix Services platform to its terms. 5. You acknowledge that Badges are point in time checks and may not be accurate at the time it is displayed. You acknowledge that to the extent You relied on a Badge in accepting a Jobbers offer, you do so aware of this limitation. You should seek to verify any Badge with the Jobber prior to commencing the job. 6. It remains the Jobber's responsibility to ensure that information or documentation it provides in obtaining a Badge is true and accurate and must inform Ideobix Services platform operator immediately if a Badge is no longer valid. 7. The issue of a Badge to a Jobber remains in the control of Ideobix Services platform operator and the display and use of a Badge is licensed to the Jobber for use on the Ideobix Services Platform only. Any verification obtained as a result of the issue of a Badge may not be used for any other purpose outside of the Ideobix Services Platform. 8. Ideobix Services platform operator retains the discretion and right to not issue, or remove without notice, a Badge if You are in breach of any of the terms of this Agreement, the Badge has been issued incorrectly, obtained falsely, has expired, is no longer valid or for any other reason requiring its removal by Ideobix Services.


Ideobix Services platform operator is not liable, and you agree not to hold us responsible, for any damages or losses arising out of or in connection with the Terms of Service, including, but not limited to: 1. your use of or your inability to use our platform; 2. delays or disruptions in our platform; 3. information made available to you by other users of the platform (e.g. Jobs, Offers) 4. viruses or other malicious software obtained by accessing, or linking to, our platform; 5. glitches, bugs, errors, or inaccuracies of any kind in our platform; 6. damage to your hardware device from the use of the platform; 7. the content, actions, or inactions of third parties’ use of the platform a suspension or other action taken with respect to your Account; 8. your reliance on the quality, accuracy, or reliability of job postings, Profiles, ratings, recommendations, and feedback (including their content, order, and display), Information, or metrics found on, used on, or made available through the platform; and 9. your need to modify practices, content, or behaviors or your loss of or inability to do business, as a result of changes to the Terms of Service. ADDITIONALLY, IN NO EVENT WILL IDEOBIX SERVICES PLATFORM OPERATOR, OUR AFFILIATES, OUR LICENSORS, OR OUR THIRD-PARTY SERVICE PROVIDERS BE LIABLE FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, OR INDIRECT COSTS OR DAMAGES, INCLUDING, BUT NOT LIMITED TO, LITIGATION COSTS, INSTALLATION AND REMOVAL COSTS, OR LOSS OF DATA, PRODUCTION, PROFIT, OR BUSINESS OPPORTUNITIES.


Reselling ideobix products for business purpose is strictly prohibited. If any unauthorized personnel are found committing the above act, legal action may be taken against him/her.


You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from the Site and you agree to bear any and all applicable taxes as per prevailing law.


We do not make any representation or warranty as to specifics (such as quality, value, sale ability, etc.) of the products or services listed to be sold on the Site when products or services are sold by third parties. We do not implicitly or explicitly support or endorse the sale or purchase of any products or services on the Site. We accept no liability for any errors or omissions, whether on behalf of itself or third parties.
 We are not responsible for any non-performance or breach of any contract entered into between you and the sellers. We cannot and do not guarantee your actions or those of the sellers as they conclude transactions on the Site. We are not required to mediate or resolve any dispute or disagreement arising from transactions occurring on our Site.
 We do not at any point of time during any transaction as entered into by you with a third party on our Site, gain title to or have any rights or claims over the products or services offered by a seller. Therefore, we do not have any obligations or liabilities in respect of such contract(s) entered into between you and the seller(s). We are not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of products which are out of stock, unavailable or back ordered.
 Pricing on any product(s) or related information as reflected on the Site may due to some technical issue, typographical error or other reason by incorrect as published and as a result you accept that in such conditions the seller or the Site may cancel your order without prior notice or any liability arising as a result. Any prepayments made for such orders will be refunded to you per our refund policy as stipulated.